Two Problems with “Mark Unread”

If your job is anything like mine, you need to do deep concentrated work but you also have to be on top of things outside of your control, like responding to people and fielding tasks that pop up seemingly randomly.

In my quest to become more productive and less distracted, I’ve been doing my best to focus on one task at a time, and I try to get that concentration by ignoring additional things that come up. Ignoring, in this case, means seeing a notification for something business-related or seeing an email pop into my inbox and marking it as “unread” after reading it.

Two problems with this.

The first is that I probably never should have seen the notification in the first place. I shouldn’t have the email tab or Outlook client open on my computer at all when trying to focus, and I shouldn’t be getting Slack notifications for something that isn’t urgent.

The second problem lies in acknowledging the distraction. If I’ve opened an email, I’ve read it, and I’ve wasted time. I’ll have to re-read it before responding anyway, plus I’ll probably have to slot it into my email priority list (even if that list is only in my head).

Here’s a puppy to break up the text for ya. Pictures of email are boring.

Some ways I’ve been trying to improve this:

1. My “focused task” window is now the same one where my email is, meaning that while I’m doing my task, the email tab can’t be in focus. I have two monitors, and I used to have email open on one screen and whatever I was doing—manipulating an Excel doc, writing a blog post, whatever—on the other. I’ve switched it so that I have my task list on one screen with the current task or some reference open, and the screen where email once was is switched to my working task so I don’t see email pop up.

2. I clean up my inbox at certain times in the day. Usually this is first thing when I arrive, right after or before lunch, and at the end of the day. Anything that comes into my inbox can wait a few hours, if not a few days.

3. I use gmail filters to tag emails automatically when they come in, which gives me a head-start on prioritizing. “Bills to Pay” emails are tagged and red, “Bug Reports” are pink, “Learning Stuff” is blue, and “Received Payments” is orange (you’d think I would have made it green but oh well).

3.b I only clean up things with a certain tag at larger intervals than my usual inbox clean-up. “Payments”, for example, need to be noted in our accounting software, documents need to be renamed and saved, etc. Nobody is waiting on this with any amount of urgency, so I do these once a week or so. “Bug Reports” need a quicker response, so every few days or couple of days I clear these out.

Do you have any tips for improving focus at work or managing things that pop up unexpectedly? Feel free to share in the comments! Thanks for reading!

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